Desktop Systems Administrator

As a Desktop Systems Administrator, you will be a part of our energetic and fundamental Systems team, supporting the workstation IT infrastructure of the studio. The team provides essential capabilities for 180+ artists and developers working on award winning film and TV visual effects & VR projects, and spearheads the adoption of progressive initiatives in technology that shape our studio and the VFX industry.

Key Requirements Of The Role

  • Monitor the ticketing system for issue tracking on the studio floor, communicating with artists, managers and executives to resolve issues in a timely manner
  • Install or remove hardware and/or software and associated connections, using supplied installation instructions and tools
  • Contribute to investigations of problems and faults concerning the installation of hardware and/or software as required, and confirm the correct working of installations
  • Identify and resolve issues with various applications and tools
  • Carry out applications maintenance tasks
  • Create and maintain support documentation for internal department policies, processes and issue resolution
  • Provide technical expertise to enable the correct application of operational procedures
  • Conduct tests and correct malfunctions, calling on help from more experienced colleagues if required
  • Contribute to the planning and implementation of maintenance and installation work
  • Identify operational problems and contribute to their resolution, providing appropriate information to team members, users and managers
  • Proactively manage personal development, providing opportunities for specialization and career development
  • Assist in maintaining our digital security policies, internally and externally

You Must Have

  • A positive attitude, with an interest in continuous learning
  • A team-centric working process and proactive problem solving abilities
  • A sense of urgency and desire to help others
  • 2+ years experience as a Linux/UNIX Systems Administrator
  • Experience with Linux/Windows/Mac co-environments, sharing data between platforms and managing permissions
  • Experience with Linux installation, Kickstart & application deployment and installation image creation
  • Experience with AD environment and Windows 7 workstations as domain members
  • Ability to lift at least 25kg

The Following Are Also Considered Nice To Have

  • Experience with configuration systems such as Foreman or Puppet
  • Experience with KVM and oVirt
  • Experience with Veritas backup solution
  • Network skills on Cisco/Brocade/Extreme Networks platforms
  • Mac OS and Windows application deployment and integration
  • Experience with VR platforms such as Oculus, Vive etc.

If this sounds like you, please submit your cover letter and resume to Be sure to include “Desktop Systems Administrator” in the subject line.